Articles in this category Why do I keep getting an error every time I start my Survey123 Desktop Application? No worries! This error is the result of your personal desktop not allowing access to your current location. This is ok and will not stop your entries in anyway. The map will still default to the offic... Why is my Survey123 Desktop Application NOT sending my survey, or failed to send? This could mean that the user has not yet selected the “update banner” before beginning a survey. If this is happening, follow the steps below. 1. Back out of the survey or pop up without openin... Why is my Web App Search bar missing? This just means that the browser is having some trouble loading. Either open it a different way, in a different browser, or wait for the page to finish loading. If you open multiple tabs, generally th... How do I add a new Choice to the selection lists? The established procedure for doing this is as follows: 1. Select Other 2. Type in the newly appeared textbox the official name 3. Carry on with the Why won’t my document open? The document may not open, or is opening another browser tab because there is no document available in the database for that particular document. To go about checking to see if this is the problem, op... Why are my links not opening in my GIS? If your links are not opening or you are receiving errors when you select them it could be for a variety of things. Some of the errors are acceptable and could mean that there is simply no document th... What is going to happen if I did not update my Survey123? Generally, even when your Survey123 Desktop application is not updated it will send to the database. There are some situations where the Survey will not send to the database, and be saved in your outb...
